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FSQ Manager TPM and Vendor - SEA

General Information

Date Published
11-Nov-2025
Advertising Ends
25-Nov-2025
ID#
13905
Role Type
Quality & Safety
Work Type
Permanent Full-Time
Workplace Type
On-site
Country
Malaysia
Location
Malaysia

Position Description

We are Fonterra, one of the world's largest dairy nutrition companies.

At  Fonterra, you’ll be inspired by purpose and guided by principles. Whether you're based in New Zealand or anywhere else around the world, you’ll be part of a team that creates goodness for generations and delivers global impact through local action. Our brands are trusted by families and individuals alike, delivering high-quality dairy nutrition to millions of people globally.

 As a Co-operative created and owned by New Zealand dairy farmers, our collaboration, innovation, and passion have enabled us to share the goodness of our dairy with the world. We're committed to caring for the land, our animals, and every drop of milk, producing nutritious food with safe, quality ingredients loved in New Zealand and around the world.  

As part of the Fonterra Co-op, you'll be solving for a better future alongside a team connected by solid values as we strive to be a leader in dairy sustainability, dairy innovation and science, with a focus on New Zealand milk.   

When you join Fonterra, you'll open yourself to a career of opportunities where you can grow with us by developing your skills, sharing your knowledge, and exploring diverse career paths that ignite your passions.


About the role

Reporting to the Senior FSQ & Regulatory Affairs Manager (SEA/Indian subcontinent), the FSQ Manager TPM and Vendor is responsible for ensuring food safety and quality (FSQ) assurance for all products and operations across SEA/Indian subcontinent, including those produced by Third Party Manufacturers (TPMs) and vendors.

You will support market access, product integrity, and brand protection by monitoring legislative developments, overseeing FSQ systems and standards, and ensuring TPMs/vendors meet Fonterra’s FSQ requirements. You will also act as a key contact for authorities, foodservice customers, TPMs, and vendors and support implementation of regional FSQ frameworks across internal and external manufacturing and supply partners.


Key Accountabilities

FSQ Oversight for TPMs and Vendors:

  • Implement and maintain FSQ systems and standards for TPMs and vendors, ensuring compliance with Fonterra’s requirements and local regulations.
  • Oversee approval, onboarding, and ongoing monitoring, including audits, risk assessments, and management of non-conformances.

Stakeholder Engagement:

  • Act as the primary FSQ contact for TPMs and vendors, provide technical support and guidance, and represent the organisation in regulatory and industry forums.

Vendor and TPM Audit Management:

  • Lead/support FSQ audits, coordinate schedules, ensure timely close-out of non-conformances, and maintain the Approved Vendor Database.
  • Incident Management:
  • Support incident management and product recall processes, including mock recall exercises and post-mortem reviews.

Documentation & Reporting:

  • Maintain accurate records of FSQ audits and compliance documentation. Prepare reports and dashboards on FSQ performance metrics. Support audits and inspections.
  • Capability Building & Continuous Improvement:
  • Identify and implement FSQ process improvements, contribute to best practices and capability building, provide training and guidance to in-market teams, and support regional initiatives and tools.

About You

  • Tertiary qualification in Food Science, Technology, or related discipline.
  • 5–8 years in food safety and quality roles, preferably in FMCG or dairy.
  • Strong knowledge of in-market food regulations and international FSQ standards (e.g. Codex, HACCP, ISO).
  • Experience with FSQ systems, audit management, complaint handling, vendor assurance programmes, risk-based audit methodologies, and regulatory requirements for third-party manufacturing.
  • Excellent stakeholder engagement, communication, and problem-solving skills.

Are you excited about this opportunity but may only meet some requirements?

At Fonterra, we are committed to building a diverse workplace and, therefore, open to looking at applicants with excellent transferable skills. If that's you, we encourage you to apply as you may be the right candidate for this role or one of our other opportunities. 

Or join our Talent Community by clicking here, to be notified about new and relevant job opportunities. 

The benefits of life at Fonterra

Our people and what they bring to our Co-op shape our success. We have a collaborative culture, inspiring leaders, and passionate people, making Fonterra a great place to work. We also offer competitive remuneration and a range of benefits, regardless of your role or location. 

Fonterra is a place where everyone can be themselves, feel empowered to do their best, and are empowered to create goodness for generations.  

Sound good to you? Come and join us, and let's solve for better, together. You, me, us together.

 Applications close on 10 November 2025