Fonterra

We are Fonterra, one of the world's largest dairy nutrition companies.

At Fonterra, you’ll be inspired by purpose and guided by principles. Whether you're based in New Zealand or anywhere else around the world, you’ll be part of a team that creates goodness for generations and delivers global impact through local action. Our brands are trusted by families and individuals alike, delivering high-quality dairy nutrition to millions of people globally.

 As a Co-operative created and owned by New Zealand dairy farmers, our collaboration, innovation, and passion have enabled us to share the goodness of our dairy with the world. We're committed to caring for the land, our animals, and every drop of milk, producing nutritious food with safe, quality ingredients loved in New Zealand and around the world.  

As part of the Fonterra Co-op, you'll be solving for a better future alongside a team connected by solid values as we strive to be a leader in dairy sustainability, dairy innovation and science, with a focus on New Zealand milk.   

When you join Fonterra, you'll open yourself to a career of opportunities where you can grow with us by developing your skills, sharing your knowledge, and exploring diverse career paths that ignite your passions.

About us

Fonterra Foodservice is part of a global Co-operative, bringing the goodness of natural dairy to food professionals and businesses across the world.

Our Foodservice business is dedicated to supporting chefs, bakers, and foodservice operators with innovative dairy solutions and world-class brands - Anchor Food Professionals. We partner closely with our customers to understand their needs, deliver tailored products, and help them create exceptional food experiences. As a Co-operative, we believe in coming together to achieve a common purpose—making a positive impact in kitchens and communities everywhere.

At Fonterra Foodservice, we value inclusion, collaboration, and continuous improvement. We are committed to growing our people and supporting their career journeys, ensuring everyone has the opportunity to contribute and thrive in a dynamic, global environment.

About the role

Reporting to the Head of Operations – SEA, the TPM  & Special Projects– SEA is responsible for overseeing third-party manufacturing (TPM) operations across Southeast Asia, ensuring that all TPM partners meet Fonterra’s standards for quality, compliance, and commercial performance. In addition to TPM oversight, this role leads and delivers special projects that drive operational excellence, process improvement, and cost optimization across the SEA supply chain.

This regional role provides leadership, coordination, and technical oversight to in-market TPM Executives, supporting consistent execution, risk management, and continuous improvement across the TPM network. This role enables growth through third-party sourcing and operational projects, protecting Fonterra’s brand, product integrity, and intellectual property, and supporting the region’s commercial and operational objectives.

Key Accountabilities

TPM Accountabilities

• TPM Oversight & Governance - Provide regional leadership and coordination across all TPM activities in Southeast Asia. Ensure TPM partners operate in line with Fonterra’s global standards, policies, and risk frameworks.
• Monitor and support the performance of in-market TPM Executives. Ensure consistent application of TPM processes, including onboarding, capability assessments, and compliance reviews.
• Identify and mitigate risks related to product quality, food safety, regulatory compliance, and intellectual property. Ensure TPMs meet all contractual and operational obligations.
• Build strong relationships with internal stakeholders (e.g., Technical, Quality, Supply Chain, Commercial) and external TPM partners. Act as the regional point of contact for TPM-related escalations and initiatives.
• Support the deployment and continuous improvement of TPM-related systems, tools, and documentation. Contribute to the development of regional TPM strategies and alignment with global frameworks.
• Coach and support TPM Executives in-market to build technical and operational capability. Promote knowledge sharing and best practice adoption across the region.
• Provide input into sourcing decisions, contract negotiations, and cost optimisation initiatives related to TPM. Ensure TPM operations support Fonterra’s commercial and growth objectives.

Special Projects (Operations Focused) Accountabilities

• Lead and deliver special projects to enhance operational efficiency, cost optimization, and process improvement across SEA supply chain functions
• Manage cross-functional projects supporting NPD, regulatory compliance, and HSW initiatives
• Coordinate with internal and external stakeholders to ensure successful project execution and alignment with regional operational goals
• Report on project progress, risks, and outcomes to the Head of Operations – SEA

Critical Skills & Experiences

• Tertiary qualification in Food Technology, Engineering, Supply Chain, or a related field.
• 7+ years of experience in manufacturing, technical, or supply chain roles, including exposure to third-party manufacturing.
• Proven ability to lead across multiple markets and cultures.
• Strong understanding of food safety, quality systems, and regulatory compliance.
• Experience managing external manufacturing partners or vendors.
• Excellent stakeholder engagement and communication skills.
• Strong analytical, problem-solving, and process improvement capabilities.
• Familiarity with digital tools and systems used in TPM or supply chain environments.

Are you excited about this opportunity but may only meet some requirements?

At Fonterra, we are committed to building a diverse workplace and, therefore, open to looking at applicants with excellent transferable skills. If that's you, we encourage you to apply as you may be the right candidate for this role or one of our other opportunities. 

Or join our Talent Community by clicking here, to be notified about new and relevant job opportunities. 

The benefits of life at Fonterra

Our people and what they bring to our Co-op shape our success. We have a collaborative culture, inspiring leaders, and passionate people, making Fonterra a great place to work. We also offer competitive remuneration and a range of benefits, regardless of your role or location. 

Fonterra is a place where everyone can be themselves, feel empowered to do their best, and are empowered to create goodness for generations.  

Sound good to you? Come and join us, and let's solve for better, together. You, me, us together.